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Typically - a same day service; sometimes (if my schedule doesn't allow it and/or if you drop it off too late) - next day. Additional software can be installed at your request (educational/multimedia/productivity/diagnostics/security programs, etc).
Convenient location (close to Dempster/Milwaukee intersection in Niles). Convenient drop-off and pick-up hours, too: 8am to 9pm daily (INCLUDING weekends!).